Privacy Policy

Last updated: March 13, 2026

Information We Collect

• Account information: email address, name, and profile details you provide.
• Usage data: generation history, feature usage, and session activity.
• Payment data: processed securely through our payment provider. We do not store full payment card details.

Fraud Prevention Data

To protect our platform and users, we collect and process:

• IP addresses (stored in hashed form)
• Device identifiers (stored in hashed form)
• Email metadata for pattern analysis

This data is used solely to detect and prevent multi-account abuse, referral fraud, and other violations of our terms.

Data Retention

• Account data: retained as long as your account is active.
• Fraud prevention data: automatically deleted after 90 days.
• Generation history: retained as long as your account is active.

How We Use Your Data

• To provide and improve our services
• To process payments
• To communicate with you about your account
• To detect and prevent fraud and abuse
• To comply with legal obligations

Third-Party Services

We use third-party services for:

• Payment processing
• Cloud storage and delivery
• Email communications
• Analytics

These providers process data according to their own privacy policies and are contractually obligated to protect your data.

Your Rights

• Access: request a copy of your data.
• Deletion: request account and data deletion.
• Correction: update your profile information at any time.

Contact info@vfxengine.com for data requests.

Cookies and Tracking

We use essential cookies for authentication and session management. We do not sell your data to third parties.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

Contact

If you have questions about this privacy policy, contact us at info@vfxengine.com.