QC Technician
POSITION SUMMARY:
Use technical abilities to review picture and sound assets for possible impairments, and rate errors against the specifications designated for each project. Have a critical sensitivity for accurate video, audio, and description details in reports. Maintain the expected standards of quality for seamless workflow of QC deliverables through standardized procedures and close communication with Company 3 staff and clients.
MAIN DUTIES:
The QC Technician will be responsible for producing QC evaluation reports for clients, listing packaging details, video/audio levels, and any impairments discovered. They will rate technical impairments consistently, according to severity, based upon the criteria adopted by the QC Lead operator, as well as check delivery files for fixes and re-evaluate any changes accurately. They must be consistent with descriptions and ratings, adhering to the guidelines provided by Company 3, and work with the QC Lead and Producers to determine job priorities and manage time accordingly. They will also update project activity and any potential concerns to the Producers and Supervisors. The QC Technician will also be responsible for the following general quality of service duties:
- Ensure excellent customer service by recognizing and meeting the needs of clients
- Relay any technical, operational, or support concerns in an effective and timely manner
- Provide assistance and technical information to clients, colleagues, and other departments
- Take part in training opportunities and cross-departmental initiatives
- Demonstrate an understanding and appreciation of the mission and values of Company 3
- Perform other duties that may be assigned
WHAT YOU BRING:
- Relevant College Diploma or University Degree from a recognized Video/Film course program
- Experience working with a variety of post software such as DaVinci Resolve, Colorfront QC Player, and Avid Media Composer
- Familiarity with Windows, Mac OS, and Linux computer platforms
- Practical experience with a variety of video/audio file formats, codecs, and metadata
- Technical understanding of various film & television specifications and broadcast standards
- Knowledge of digital cinema playback systems and formats is an asset
- Ability to evaluate, learn, and implement new software and hardware
- Organizational skills, attention to detail, and ability to work under pressure
ABOUT THE COMPANY:
Company 3, including its various business units and family of brands, provides a full range of Creative Services for content creators, including conceptual design, pre-vis, look development, ideation and rapid prototyping, 3D animation/CGI, motion graphics/designers, matte painting, compositing, dailies and production services, color grading, post-production finishing, marketing/trailers, live-action production, experiences, and more.
Diversity and Inclusion at Company 3:
Creativity has diversity at its core. We celebrate the value of each unique experience by being dedicated to fostering the most diverse, equitable, and inclusive culture where every employee feels empowered and safe to show up to work as their full self.
It is our policy to provide equal employment opportunities to all applicants and employees. Please inform the Company's HR representative if you need assistance completing any forms or otherwise need any accommodation or support in order to participate in the application process.
