Art Producer
Client Liaison & Communication
- Serve as the primary point of contact for clients, external partners, and publishing teams, ensuring clear and timely communication.
- Track and follow up on client requests, ensuring they are addressed and incorporated into the production pipeline.
- Define, document, and refine production workflows in Jira and Confluence to ensure efficiency and transparency across teams.
- Develop standardised processes for tracking and improving production pipelines, ensuring scalability and adaptability.
- Formalise the estimation process, working with key stakeholders to establish assumptions, requirements, and feature scoping methodologies.
- Implement best practices for tracking deliverables, ensuring consistency across multiple projects and teams.
- Provide regular status updates to clients, proactively addressing questions and concerns.
- Work closely with internal stakeholders (Executive Producers, Technical Directors, Designers, etc.) to break down client requests into actionable tasks.
- Manage expectations and ensure alignment between client deliverables and internal development priorities.
Productions & Operations Management
- Support internal teams by optimising production workflows and implementing best practices in Jira, Confluence, and other project management tools.
- Maintain and improve documentation for production processes, pipelines, and client requirements.
- Assist with scheduling, milestone tracking, and reporting to ensure development timelines remain on track.
- Proactively identify and remove roadblocks, including technical, logistical, and communication challenges.
- Collaborate with IT and technical teams to ensure tools and workflows support efficient production.
Project Coordination & Support
- Ensure the financial health of the Keywords Australia group, including the appropriate management of resources, investments, and expenditures.
- Work alongside producers, project managers, and development teams to coordinate project dependencies and priorities.
- Assist in resource allocation by tracking team workload, capacity, and deliverables.
- Support QA processes by ensuring client-reported issues are properly documented, tracked, and prioritised.
- Identify and drive operational improvements to enhance team efficiency and output.
Benefits
If you'd like to know more about Keywords Studios we recommend visiting our corporate site HERE
Experience & Requirements
Required Skills and Qualifications
- 5+ years of experience in Art production, operations, or project management role in the gaming, VFX, or entertainment industry.
- Strong understanding of game development processes, from concept to launch and live service.
- Experience managing client relationships, with a focus on clear communication and follow-through.
- Proficiency in project management tools (Jira, Confluence, Trello, Asana, or similar).
- Exceptional organisational skills, with a proven ability to track multiple workstreams and priorities.
- Ability to interpret client feedback and translate it into actionable development tasks.
- Strong problem-solving skills and ability to adapt to changing project needs.
- A proactive, solutions-oriented mindset with the ability to work independently and collaboratively.
Desirable Skills
- Experience working within the Video Gaming Industry and knowledge of specific game development disciplines (e.g., art pipelines, coding practices, QA methodologies).
- Relevant project management certification